New Bricks : Parted out Personally from Sealed Sets or Pick A Brick *May have some Minor Scuffs or imperfections.
Used Bricks: May have Scuffs, Nicks, Scratches or General "Play" Wear.
- All Damaged and Poor condition will normally be marked as such in the comments, but even our system isn't perfect, so if you need excellent condition please order New Parts.
- Parts may have some color variations or discoloration due to age or use but we will do our best to minimize this. But we are not perfect.
- We do our best to discern between similar colors (Light Blueish Gray and Light Gray, Brown and Redish Brown) but errors may happen.
- We do our best to discern between different mold Variations (A,B,C) but we are not perfect. If you need an exact variation feel free to message us to verify before purchase.
- All Used Bricks are Washed and Sanitized.
New Figs : New Figs will be shipped un-assembled but together in a sealed bag. *Unless assembled directly from Lego. (If requested by buyer they can be assembled prior to shipping)
Used Figs: Used figs will generally be shipped assembled. *Unless stated otherwise on the original listing.
Shipping : We Currently Ship with USPS
- Orders generally Ship within 24 - 48 Hours of Payment Received
- Currently Shipping Monday Thru Friday Only (Saturday Shipping on a Limited Basis)
- Larger Orders 50 Lots or More May take and additional Day to process and Ship
- We Do our best to keep shipping costs low, and DO NOT CHARGE ANY EXTRA FEES !
- Smaller orders will ship in an Bubble mailer, if you require order to be boxed please use the invoice option and contact me and I will let you know of any S&H Changes
- New parts may be shipped together in the same bag as other NEW parts.
- Used Parts may be shipped together in the same bag as other USED Parts.
- No Fees (Domestic)
- Insurance must be added at Checkout *Highly recommended for International shipping
- International shipping is being offered on a vary limited basis and must be invoiced as it is expensive, so We recommend ordering everything you need in one order. All Customs orders will show actual value of product and will be listed at "Plastic Building Toy" Buyer is responsible for any Fees / Customs (International shipping may be delayed due to Covid-19 but I will continue to ship as long as possible)
Feedback is a major part of a small business especially in a Niche market such as ours, we will generally leave feedback as soon as the order has been picked and packed. We ask that as soon as you receive your order you mark it received even before checking contents for accuracy. Once contents are checked for completeness and accuracy please mark as Complete and leave Feedback we greatly appreciate all Feedback.
All orders still open after 14 days of confirmed delivery will be closed and buyer assumes responsibility for any errors.
** Incorrect Items **
Our inventory of New and Used Parts is always growing and changing, as we set up our warehouse. We do our best to distinguish between similar colors or part variations but due to production changes there may be some variations. Most errors will be caught during the picking process but we are but Mere Humans. Please Bear with us, we will contact you with any changes that arise.
If You have Missing or Damaged Pieces Please Contact us Immediately through Brick Owl so we can come to an agreement on how to resolve the issue. We strive to make you experience with us as Enjoyable as the Little Bricks we all love and will work with you to make it Right.
*Exchanges, Returns and Cancellations
Buyer assumes responsibility if ordered incorrect part or color, exchanges can be made at your expense within 7 days of receiving order.
Any Returned Orders will have a 20% Restocking Fee
**Any Orders Cancelled after payment is made will have funds returned minus fee due to PayPal fees not being reimbursed.**
Orders Must be paid for within 7 Days of Invoice (As Per Brick Owl) Non Paying Buyer alert will be filed if not received, or there has been no communication from buyer.
*We are a Smoke free Store, but we do own a Dog, so anyone with pet allergies is advised. I apologize if any fur makes it into the packaging.
-We try to use as much recycled plastic as possible and as such some shipping boxes/ Envelopes and internal bags may be reused. Lots may be combined to save on waste.
Thanks for Visiting and Always Let Your Imagination Run Wild !
LIKE US ON FB https://www.facebook.com/EnchantedBricks/
Follow Us on Instagram: @enchanted.bricks
Follow Us on Twitter: @BricksEnchanted
Last Updated: 29 Aug 2020