About Us

Welcome to Enchanted Bricks We are a Family operated store that specializes in New and Used Bricks and MiniFigs, We have some custom pieces Art /Home Decor Pieces so please check them out on our Facebook or Instagram (We do make Custom Designs). We add new parts pretty regularly so Please bear with us as we continue to Grow. Thanks for Visiting and Always let your Imagination Run Wild !!


New Bricks : Parted out Personally from Sealed Sets or Pick A Brick *May have some Minor Scuffs or imperfections.

Used Bricks:  May have Scuffs, Nicks, Scratches or General "Play" Wear.

     - All Damaged and Poor condition will be marked as such in the comments, but even our system isn't perfect, so if you need excellent condition please order New Parts.

     - Parts may have some color variations or discoloration due to age or use but we will do our best to minimize this. But we are not perfect. 

     - We do our best to discern between similar colors (Light Blueish Gray and Light Gray, Brown and Redish Brown) but errors may happen.

     - All Used Bricks are Washed and Sanitized.

Minifigs

New Figs : New Figs will be shipped unassembled but together in a sealed bag. *Unless assembled directrly from Lego. (If requested by buyer they can be assembled prior to shipping)

Used Figs: Used figs will generally be shipped assembled in a sealed bag. *Unless stated otherwise on the original listing.

 

Shipping :  We Currently Ship with USPS 

     - Orders generally Ship within 24 - 48 Hours of Payment Recieved

     - Currently Shipping Monday Thru Friday Only (Saturday Shipping on a Limited Basis)

     - Larger Orders 50 Lots or More May take and additional Day to process and Ship

     - We Do our best to keep shipping costs low, and DO NOT CHARGE ANY EXTRA FEES !

      - Smaller orders will ship in an Bubble mailer, if you require order to be boxed please use the invoice          option and contact me and I will let you know of any S&H Changes

     -  New parts may be shipped together in the same bag as other NEW parts.

     -  Used Parts may be shipped together in the same bag as other USED Parts.

     - No Fees (Domestic)

     - Insurance must be added at Checkout  *Highly recommended for International shipping

     - International shipping is being offered on a vary limited basis and must be invoiced as it is expensive, so We reccommend ording everything you need in one order. All Customs orders will show actual value of product and will be listed at "Plastic Building Toy"  Buyer is responsible for any Fees / Customs (International shipping may be delayed due to Covid-19 but I will continue to ship as long as possible)


Feedback: 

Feedback is a major part of a small business especially in a Niche market such as ours,  we will generally leave feedback as soon as the order has been picked and packed. We ask that as soon as you recieve your order you mark it received even before checking contents for accuracy. Once contents are checked for completeness and accuracy please mark as Complete and leave Feedback we greatly appreciate all Feedback. 

All orders still open after 14 days of confirmed delivery will be closed and  buyer assumes responsibility for any errors.

** Incorrect Items **

Our inventory of New and Used Parts is always growing and changing, as we set up our warehouse. We do our best to distinguish between similar colors or part variations  but due to production changes there may be some variations. Most errors will be caught during the picking process but we are but Mere Humans. Please Bear with us, we will contact you with any changes that arise.

If You have Missing or Damaged Pieces Please Contact us Immediately through Bricklink so we can come to an agreement on how to resolve the issue. We strive to make you experience with us as Enjoyable as the Little Bricks we all love and will work with you to make it Right. 

*Exchanges, Returns and Cancellations 

Buyer assumes responsibility if ordered incorrect part or color, exchanges can be made at your expense within 7 days of recieving order.

Any Returned Orders  will have a 20% Restocking Fee

**Any Orders Cancelled after payment is made will have funds returned minus fee due to Paypal fees not being reimbursed.**

Orders Must be paid for within 7 Days of Invoice (As Per BrickLink)  Non Paying Buyer alert will be filed if not recieved, or there has been no communication from buyer.

Other

*We are a Smoke free Store, but do own a Dog, so anyone with pet allergies is advised, and I apologize if any fur makes it into the packaging.

-We try to use as much recycled plastic as possible and as such some shipping boxes/ Envelopes and internal bags may be reused. Lots may be combined to save on waste.

Thanks for Visiting and  Always Let Your Imagination Run Wild !

LIKE US ON FB https://www.facebook.com/EnchantedBricks/

Follow Us on Instagram: @enchanted.bricks

Follow Us on Twitter: @BricksEnchanted

Charlie (Owner)

Enchanted Bricks 

 Last Updated: 15 May 2020